Carrier President's Award
Carrier Corporation
Highest honor a Carrier Factory Authorized Dealer can receive.
Serving the Willamette Valley since 1973 · -3 years
Fire or ice, your price is locked before we start.
Heat that quit in January, air conditioning that died in August — we handle both extremes. The final bill will never be more than the number we quoted you.
Answered by a human, 24/7 — 365 days a year
The record — awards & factory honors
Carrier President's Award
Carrier Corporation · 2025
Carrier Factory Authorized Dealer
Carrier Corporation · 2024
Angi Super Service Award
Angi · 2024
Best of the Valley — Heating & Cooling
Mid-Valley Reader's Choice · 2023
BBB Torch Award for Ethics
Better Business Bureau · 2023
Dealer of the Year — Pacific Northwest
Carrier Northwest Region · 2022
ACCA Quality Contractor
Air Conditioning Contractors of America · 2021
NATE Certified Excellence Team
North American Technician Excellence · 2020
Energy Star Partner of the Year
U.S. EPA / Energy Star · 2019
Family Business of the Year
Valley Chamber of Commerce · 2018
Safety Excellence Award
Oregon OSHA · 2016
Community Service Honor
Valley Senior Services · 2012
40
Years in this valley
12
Industry & community awards
38,400+
Homes served since 1973
4.9★
Average rating, 1,900+ reviews
Trust, made checkable
Four arrangements that let a stranger verify us
Anyone can call themselves honest. What matters is whether you can audit it after the truck pulls away.
The price is written first
You approve a number before a wrench turns. If we find something else, we stop and re-quote. You can always say no.
Every failed part is photographed
The part, the meter reading that condemned it, and the model tag go into your invoice. Keep the old part if you want it.
Salary, not commission
No technician at this company earns more by selling you a system. That single policy removes most of what goes wrong in this trade.
Licensed, bonded, verifiable
OR CCB# 199564. Every award below can be confirmed with the organization that issued it.
The record · 12 awards
Twelve awards, every one confirmable
Including the Carrier President's Award — the highest honor a Factory Authorized Dealer can receive — and nineteen unbroken years of factory authorization.
Carrier Factory Authorized Dealer
Carrier Corporation
Renewed without interruption for 19 consecutive years.
Angi Super Service Award
Angi
Awarded 11 years running for verified customer ratings.
Best of the Valley — Heating & Cooling
Mid-Valley Reader's Choice
Voted first place by residents nine of the last twelve years.
BBB Torch Award for Ethics
Better Business Bureau
Recognizing marketplace trust and honest dealing.
Dealer of the Year — Pacific Northwest
Carrier Northwest Region
Top installation quality scores across the region.
What we do
Six things, done all the way through
Air Conditioning Installation
Properly sized, load-calculated systems installed before the heat arrives — not during it.
AC Repair
Same-day diagnosis with the price written down before a wrench is turned.
Furnace Installation
Gas, electric, and dual-fuel replacements scheduled in the shoulder season.
Furnace Repair
Heat back on tonight. We stock the common parts on every truck.
Heat Pumps & Ductless
Cold-climate heat pumps that carry the house through a valley winter.
Maintenance & Tune-Ups
Two visits a year. Catch the small thing before it becomes the emergency.
What the valley says
Furnace quit at 11pm in January with a newborn in the house. A real person answered, a tech was in my driveway by 12:40am, and the bill matched the number they gave me on the phone.
They photographed the cracked heat exchanger, showed me the meter reading, and left the old part on my workbench. First HVAC company that ever showed me proof instead of a scare story.
Two other companies quoted a whole new system. Pace found a failed capacitor, fixed it for a fraction, and told me my unit had six good years left. That honesty bought them my business forever.
The written quote never moved, even when the install took an extra half day. They ate the difference without me asking.
Their tech walked my elderly mother through her thermostat three separate times without a hint of impatience. That's who these people are.
They handled every rebate form for the heat pump. I signed twice and the credit showed up on my utility bill.
August, 104 degrees, restaurant dining room dying. They had us cold again before the dinner rush. Saved the whole night's revenue.
Twenty-two years and four houses with this company. Never once been surprised by an invoice.
You'll know the truck
Marked trucks, named technicians, no surprises in the driveway
Every van carries our name, our license number, and the common repair parts for a same-day fix. When one pulls up to your house, you already know who is knocking and what the visit will cost.
Our vans are the operation, so we back them up. We keep replacement parts on-site and spare vans in the shop — when something of ours breaks, we fix it ourselves instead of waiting on someone else. That is why the truck shows up when we say it will.
Salaried, NATE-certified techs. Photos of every part replaced. The price written down before a wrench is turned.
From the desk of John C. Maine
Straight talk about what this year did to your heating bill
Equipment
Lead Times Are Back. Plan Your Summer in March.
Equipment availability tightened again this spring. What we're seeing from distributors and how far ahead you should really be thinking.
March 11, 2026 · 5 min read
Equipment
What the January Storm Taught Us About Heat Pumps in a Cold Snap
Eleven degrees, four days, and a lot of people who'd been told heat pumps 'don't work up here.' Here's what our service data actually showed.
February 3, 2026 · 8 min read
Money
The 25C Tax Credit Is Gone. Here's What That Really Costs You.
Congress let the $2,000 heat pump credit lapse at the end of December. I ran the numbers on what a valley homeowner actually lost.
January 14, 2026 · 6 min read
Where we work
22 towns, one Willamette Valley
- Albany
- Corvallis
- Philomath
- Lebanon
- Jefferson
- Alsea
- Blodgett
- Brownsville
- Crabtree
- Detroit
- Eddyville
- Foster
- Halsey
- Harrisburg
- Independence
- Junction City
- Scio
- Scotts Mills
- Shedd
- Springfield
- Sweet Home
- Tangent
Straight answers
The questions people actually call and ask
- Do you charge for an after-hours emergency call?
- Pace Heating & Air answers the phone with a person 24 hours a day, 365 days a year at (541) 214-2450. You get the price in writing before any work begins, including after hours — no surprise overtime added to the invoice after the fact.
- What towns do you serve in the Willamette Valley?
- We dispatch from 34101 Cushman Road, Albany, OR 97321 to 22 valley towns, including Albany, Corvallis, Philomath, Lebanon, Jefferson, Alsea and the surrounding rural addresses.
- Are you licensed and can I verify your awards?
- Yes. OR CCB# 199564. Every award on our site lists the issuing organization on purpose so you can call them and confirm it yourself.
- How does Pace Price Protection give me a price before a visit?
- The Pace Price Protection wizard asks about your home, your system and the symptoms, then returns a preliminary estimate range plus any Oregon rebate you qualify for. A technician confirms the final written price on site before the work starts.
Decide in the calm, not in the emergency.
If your system is over twelve years old, have somebody put a gauge on it and tell you honestly how many seasons are left. Then you have a number to plan around.